Vodacom World, the largest and only technology and telecommunications mall in South Africa, has undergone an exciting refresh. The Midrand-based mall has been transformed to offer an immersive experience while continuing to empower customers with Vodacom’s innovative products, services and support.
Originally launched in late 1998, Vodacom World was refurbished in 2018 into a single-store format, allowing Vodacom to streamline and personalise customer journeys. Building on this success, the 2024 redesign expands on this role to showcase emerging trends, smart life technologies, and advanced ecosystems of original equipment manufacturers. Vodacom World serves as a test lab for Vodacom products and services to be piloted before going to market.
Innovative technology brand TECNO is showcased at the mall, with a new look-and-feel area providing customers with a hands-on experience of TECNO’s smartphones, wearables and accessories. These include devices in the new SPARK 20 Series range, launched in South Africa this year, as well as earphones and smart watches. They can also find out more about and preview some of the innovative tech that is not yet available in South Africa from TECNO; including laptops and flip and fold smartphones; that are generating buzz globally. TECNO’s friendly and knowledgeable team at Vodacom World is ready to take customers on an innovative technology journey that showcases tech that makes their lives easier, smarter, more convenient and fun.
“We are excited to welcome customers to Vodacom World, where technology and lifestyle intersect. Our flagship mall has evolved into a premier digitally connected destination for customers to explore the latest innovations and be empowered with digital tools and knowledge while enjoying personalised customer service. This supports Vodacom’s goal of driving digital inclusion by ensuring technology is accessible to everyone,” says Samantha Botha, Managing Executive of Retail Operations and Branded Channels at Vodacom South Africa.
The newly redesigned Vodacom World serves not only as a retail hub, but also as a centre for education, engagement, demonstrations and seminars. There are Experience Zones allowing customers to interact with smart home solutions, IoT devices, and the latest gadgets, all while learning how these technologies can improve daily life.
Other features in Vodacom World include a Business Experience Centre for B2B engagements, and Connection Labs where startups and SMEs can collaborate and grow. The Activation Arena hosts events, product launches, and exclusive exhibits to keep visitors informed about the future of technology. For small business owners looking for affordable solutions to help them stay empowered, Vodacom World has a range of solutions including connectivity, Cloud, Hosting and Security (CHS), IoT solutions, financial solutions and so much more.
“As we evolve from a Telco to Techco business, we want to bring customers on this journey with us, added Botha.
“Celebrating three decades of connecting people, we want to make sure we leave no one behind. Whether you’re a tech enthusiast, a business professional, or a family looking for smart home solutions, Vodacom World offers something for everyone,” concluded Botha.
TECNO offers its congratulations to its valued partner Vodacom for executing this impactful refresh project of Vodacom World and is pleased to be a part of this space where innovative technologies are displayed and celebrated as they should be.
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